Goodyear 90天輪胎安心保養計劃

The Goodyear Worry Free Assurance (WFA) is only valid in Hong Kong & Macau.

固特異安心計劃只適用於香港及澳門。


Present the Goodyear WFA card, vehicle license copy, original receipt of tire purchase, and damaged tire to dealer where the tire was originally purchased when making a claim.

需出示保養卡、行車證副本、正本收據及損壞輪胎,才可獲得更換。


Damages other than those specified under the Goodyear WFA, or could be mend, will not be covered.

任何保障計劃內沒有列明的損壞,或可修補之輪胎,固特異恕不賠償。


Labor charges such as removal, fixing and balancing of tire shall be borne by the purchaser.

任何安裝或輪胎平衡服務的費用,購買者需自行負責。


The Goodyear WFA program will be invalid after 90days from the date of purchase or when remaining tread depth is less than 6.5mm.

顧客於購買輪胎後超過90日或花紋深度少於6.5毫米,固特異安心計劃將會自動無效。


Every tire which under WFA can claim ONCE only.

每條輪胎於計劃內只能賠償一次。


Goodyear reserves the right to change the terms & conditions herein at any time at its absolute notice without prior notice. In case of dispute the online version prevails. 固特異保留一切權利隨時更改或修訂其內容,而毋須另行通知。如有任何爭議,一切均以網上版本為準。


1. The Goodyear Worry Free Assurance (WFA) is only valid for Authorized Products distributed by Wah Seng Far East Ltd., and completion of product warranty registration within 2 days from the date of purchase.

  固特異安心計劃只保障原裝行貨,並於購買輪胎後2天內完成登記之客戶。


2. Ways of registration 登記方法:

    - By Whatsapp 登記 

        Take pictures of completed Goodyear WFA card with tire shop`s stamp and send to (+852) 5492 4707 via Whatsapp, you will receive a confirmation message upon successful registration.

        將填妥及已蓋章的保養卡拍照發送至Whatsapp號碼:(+852) 5492 4707,完成後將會收到確認信息。


3. To report damaged tire, customer is required to visit the outlet where the tire was originally purchased, then contact Goodyear Distributor by hotline above.

   需要索償的車主在輪胎損毀後,請先返回當時購買輪胎的店舖,然後通知固特異總代理查詢電話報告事故以作進一步安排。

4. Customer is required to bring along the original receipt of the tire purchased, Goodyear WFA card, a copy of vehicle license and the damaged tire to the dealer. These items will be sent to Goodyear Distributor for inspections. The result of the inspection will be made available to customer within 10 days.

   店舖/經銷商收妥保養卡、行車證副本、正本收據及損毀輪胎後,轉交總代理由專業工程師檢查,結果將於10個工作天內通知客戶。

5. If the claim is covered under Goodyear Worry Free Assurance, you will get a free replacement tire of the same tyre model and size. (Valves and all the labor charges such as removal, fixing and balancing of tire are not covered).

   符合固特異安心計劃之輪胎將可獲免費換取與損毀輪胎相同花紋及尺吋(不包括喉咀及相關人工如安裝,拆除,平衡等)。


Q&A 問題:

1. What types of damage that will be covered by Goodyear Worry Free Assurance?

   甚麼損毀是受固特異安心計劃保障的?

A: The Goodyear Worry Free Assurance will cover the road hazard damages that are beyond repair such as puncture, cut, bulge or impact during the course of normal driving on a maintained road.

   固特異安心計劃保障因路面災害而造成的損壞。包括刺穿,切割,膿起(生仔)或行駛於正在維修的路上而引致的損毀。


2. How long is the validity period for the Goodyear Worry Free Assurance? 

   固特異安心計劃的有效期?

A: The Goodyear Worry Free Assurance has a 90-days validity period effective from the date of purchase. Please retain the original receipt of tire purchase for claimant purpose.

   固特異安心計劃的有效期為顧客於購買輪胎後90日內。


3. What are the items that not covered under the Goodyear Worry Free Assurance? 

   甚麼是固特異安心計劃不包括的?

A: Valves are not covered under the Goodyear Worry Free Assurance and all the labor charges (removal Fixing and balancing of tire) shall be borne by the purchaser.

   喉咀及相關人工包括(安裝,拆 除,平衡)需由購買者承擔。


4. What are the damages not covered under the Goodyear Worry Free Assurance?

  甚麼損壞是固特異安心計劃不包括的?

A: Tire damages due to vehicle collision, vandalism, misuse or intentional mishandling, fire and theft are not applicable under the Goodyear Worry Free Assurance.

  ·如果因交通意外、盜竊、錯誤使用、故意損毀或任何上述沒有列明的損毀,固特異將不會提供保障。


5. Can I still get my tire replaced if I have lost the Goodyear Worry Free Assurance card and/or the original receipt of tire purchase? 

   如果遺失了保養卡或收據我還能更換輪胎嗎?

A: No. You must present the original receipt of purchased tires, the Goodyear WFA card, vehicle license, original receipt, and the damaged tire that requires replacement. If you lost any of these items, your tire cannot be replaced.

   不能,更換時必須出示保養卡、行車 證副本、正本收據及損壞輪胎。


6. Which Goodyear tire are covered under the Goodyear Worry Free Assurance?

   固特異安心計劃包括甚麼花紋?

A: EAGLE F1 Asymmetric 5 (F1A5),Asymmetric 3 (F1A3), EAGLE F1 Asymmetric SUV (F1A1 SUV),F1 Directional 5 (D5),Assurance TripleMax (ATM),TripleMax 2 (ATM2),Wrangler HP (WHP) EAGLE EfficientGrip (EG), EfficientGrip SUV (EG SUV), EfficientGrip Performance (EGP),EfficientGrip Performance SUV (EGP SUV). 

   以上所註明的花紋。


7. What documents do I need to make a claim?

   我更換時需要準備甚麼文件?

A: You will need your original receipt of the tire purchase, your Goodyear WFA card, vehicle license, original receipt, and the damaged tire that requires replacement.

   更換時必需出示保養卡、行車證副本、正本收據及 損壞輪胎。


8. Can I get my Goodyear WFA claim if the damage occurs when the tire tread depth less than 6.5mm? 

   如果損壞時,輪胎花紋深度少於6.5mm時, 固特異安心計劃能否保障?

A: No, The claim can only be done if the damage occur then the tire tread depth is more than 6.5mm.

   不能。損壞輪胎的花紋深度必須多於6.5mm。


9. Can I change the damage tire for another Goodyear`s tire model?

   能更換固特異其他型號嗎? 

A: No, the damaged tire can only be replaced with the same tire model and size.

   不能, 固特異安心計劃保障範圍,只能更換相同型號及尺吋。


10. Can I redeem the Goodyear WFA at any others beside the outlet that I made the first purchase? 

    能去收據以外售賣固特異的銷售點更換嗎?

A: No, the redemption of the Goodyear WFA must be done at the same outlet the tire purchased.

   不能,只能前往收據上的店舖更換。


Please click the WhatsApp photo below and send us a picture of your worry free card.

請即點擊以下 Whatsapp 圖片 , 直接以手機拍攝保養卡 ( 填寫資料頁 ) 傳回給我們。

whatsapp

Goodyear and Wah Seng Far East Ltd. reserves the right to change the terms & conditions herein at any time at its absolute notice without prior notice.

固特異 及 華成遠東有限公司 保留一切權利隨時更改或修訂其內容,而毋須另行通知。